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Admin

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Allow Admins to Delete Comments from any User

People marked admins in the system should have complete control of the information that is within the system. If an employee puts information into a case that needs to be deleted or moved an admin should be able to accomplish that task without coo...
Cailen Franze 9 months ago in Case Management / Admin 0 Shipped

Useless update on case note tags and they leave off name of case and only give case #

Please adjust / update to include case name.
Guest 12 months ago in Case Management / Admin 0 Shipped

Batch Forms having an automatic run option

Several customers who have been trained on using batch forms have asked if there was a way to automatically run batch forms like you can with other reporting options within the platform. This would add value to those who are currently using the Ba...
Chloe Jonas almost 2 years ago in Case Management / Automations & Triggers 0 Shipped

Client lookup

For as much money as you charge, your program is terrible for looking up on a mobile device. This is suppose to be one of the positive things and it is no where near available to look up clients from another location!!!
Guest about 2 years ago in Case Management / User Management 0 Shipped

Allow for Multiple 'Auto-incrementing Numerical Sequence' Case Identifier Segments within a Template

User Story When creating a Case Identifier Template, I want to keep count of how many cases I've created during the current year, as well as the number of cases that I've created since the beginning of time, within the template. I have the ability...
Daniell Jara over 3 years ago in Case Management / Case Identifier 0 Shipped

Include Embalmers from Rolodex in Embalmer Drop Down

User Story Currently the Embalmers entered in the Rolodex are not tied to the drop down on the embalming page. Therefore the embalmers license number does not autopopulate unless the embalmer is a user in Passare. It would be less confusing and mo...
Sierra Chaffin over 3 years ago in Case Management / Rolodex 1 Shipped

Add Client Service Type as a General Accounting Column Option

User Story In working through the final stages of the Great Plains integration with Legacy, we have determined an additional column is needed for the General Accounting exports in order to support their reporting needs out of Great Plains. Please ...
Nick Tunheim almost 4 years ago in Case Management / Accounting 0 Shipped

Remove Contact Type from Rolodex DocX Tags

User Story Currently, the Contact Type of certain rolodex items, Organization and Business, appear in the DocX output, which isn't needed. For example, if you have a rolodex entry of 'St. Timothy's Episcopal Church,' the output will be 'St. Timoth...
Nick Tunheim almost 4 years ago in Case Management / Documents 0 Shipped

Render DocX Tag Outside of a Rollup Document in Batch Forms

Currently DocX tags are not able to be used in a Batch Form outside of a rollup table. In order to support documents such as batch invoices for pet and trade cases, we need the ability to tag data outside of a rollup table. For example, batch invo...
Nick Tunheim almost 4 years ago in Case Management / Documents 1 Shipped

Default the "Update the current price list" checkbox is selected for Importing Price List CSV's

If updating a price list in a CSV , the "Update the current price list" checkbox MUST be selected in order not to duplicate the price list. That checkbox being checked by default would mitigate this risk and save Support and Build teams a HUGE amo...
Kaylan Johnson almost 4 years ago in Case Management / Price List 0 Shipped