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2 Vote

Custom Fields per Page

Customers would like to see custom fields per page rather than all on one separate page. The current setup leaves a lot of opportunity to miss entering important information since they must visit a complete different page. It would be ideal for cu...

Created 19 Apr 04:00pm by Erin Merriott

Case Management / Data Entry

0 Future consideration
1 Vote

Merchandise reports

There are some reports that I would find really useful that don't exist--or at least I don't think they exist. Basically, I want to know what our most popular caskets have been over the last 2 years. But all I can get is a list of ALL of the merch...

Created 27 May 06:44pm by Holly Stammis

Case Management / User Report

0 Gathering interest
22 Vote

Passare Mobile Responsiveness

The mobile version of Passare can be difficult to maneuver, especially when navigating on a small screen (like a cell phone). Address current issues like: searching (keyboard covers search bar), search results (scrolling problems). Making mobile v...

Created 17 Feb 10:35pm by Jessie Goggans

Mobile

0 Planned
11 Vote

Ability to Default a Funeral Director

It would be really beneficial to have the ability to set a default Funeral Director especially when there is only one Funeral Director in the Funeral Home. This way the funeral director doesnt have to assign themselves to every single case.

Created 20 Apr 04:28pm by Guest

Case Management / Data Entry

1 Planned
2 Vote

Adding a space for notes in Planning Center between family and FD

I had a FH suggest that there be a field in the Planning Center where FDs and Families can exchange notes. I think this would be a great way to have less emailing between these parties.

Created 7 Apr 09:24pm by Anna Andrews

Planning Center

0 New
19 Vote

Pre-Need Page Update

The Pre-Need case pages are set up like At-Need cases. As a user, this makes it difficult to use, as some of the information captured for Pre-Need is different than what is needed for At-Need. It would be great if the Pre-Need page was updated to ...

Created 10 Mar 09:53pm by Product Team

Case Management

0 Planned
17 Vote

Automatically lock the Case when Case is closed, so the family cannot make changes to an older Case.

We recently had a situation where a family member signed into the collaboration center to edit a new Case. However, they were on a case they had been invited to over two years ago and made alot of changes to it thinking it was for the new Case. Th...

Created 29 Apr 12:57pm by Guest

Planning Center

2 Planned
1 Vote

Multiple Contracts for Same Case

When handling cases, we often run into scenarios where we need to create multiple contracts for the same case. For example, one entity is paying for disinterment, with another entity paying for the service and other burial accommodations. Currentl...

Created 19 May 06:52pm by Cailen Franze

Case Management / Goods & Services

0 Gathering interest
10 Vote

Forms Mappings Search

Can we create the mappings dropdown to be searchable by keyword? Right now you have to search the exact mapping, which is difficult since there are so many versions of similar mappings. For example, to find a mapping pulling last 2 digits of the y...

Created 16 Mar 03:12pm by Jessie Goggans

Case Management / Documents

0 Planned
7 Vote

User Report Container Tags

Steve Jenkins sent a report over to us on July 22, asking for all Foresight funeral homes to be added to it. The issue is that several columns are blank because the report tags are pulling from the incorrect area in Passare. The "Container Type" t...

Created 2 Aug 05:12pm by Tarrence Price

Case Management / User Report

1 Planned