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PINNED Check for duplicate decedent names.
We continually have issues with multiple users started the same case. Data must be re-entered. I would be helpful to have the system check for duplicates when entering a decedent last name to avoid these types of issues. Even a "merge" record woul...
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Integration for Legacy Touch

If Passare had the capability to store Finger Prints and PINs for Prints that would sync over to the Legacy Touch system.
Guest about 1 year ago in Passare API 1 Gathering interest

Allow multiple photos to be uploaded at one time

The ability to upload more than one photo at a time would be very helpful to families. Also, families have asked why they can't see/or preview the photos they've uploaded, making it difficult to know if they've already uploaded a specific photo. M...
Guest about 1 year ago in Planning Center 1 Gathering interest

Stop automatically sending Planning Center invites to informant

Often times, an informant's contact info is added in Passare before the funeral director calls the family. When families receive an invitation to the planning center before we discuss the platform with them, they are often confused and taken back ...
Guest about 1 year ago in Planning Center 0 Gathering interest

Informant-Require mailing address

If on the Passare side, we designate someone as the Informant, and that same person is a PC user, can we figure out a way to require their mailing address? Almost every time, they leave it blank.
Guest about 1 year ago in Planning Center 0 Gathering interest

Require Name at Birth for Mother and Wife

Almost every time a family completes the PC with us, they leave the Name at Birth blank on people where we need it. Those two people would be the mother of the decedent and the wife of a male decedent. Can we make those fields required, ONLY if a ...
Guest about 1 year ago in Planning Center 0 Gathering interest

Lock Files & Photos Page in Planning Center

Skorupski Funeral Home would like to have the ability to lock the files & photos page. They are concerned families may continue to load photos even after the videos are complete on the funeral homes end. They also want to have that ability bec...
Guest about 1 year ago in Planning Center 0 Gathering interest

More information coming over when a user gets a 500 error

When we get a support ticket for a 500 error, all we get is that there is an error, but unless the user tells us exactly what is going on, we have to inquire from them. If we were to get a diagnostic on what the error was when the ticket came in, ...
Guest over 1 year ago in Passare API 0 Gathering interest

Change the icons to thumbnails on the files and photos page

It would be helpful for the family if they could view what photos they had loaded in the planning center under files and photos. Currenlty it just shows the file type but a thumbnail of the image would be more helpful. See screenshot.
Julie Hofmann over 1 year ago in Planning Center 0 Gathering interest

Need to add Manager/Supervisor name to the Planning Center email

In New Jersey it is required that you have the Manager or Supervisor name listed any where the name of the funeral home is listed, this includes documents and emails. Currenlty when sending a Planning Center invitation the funeral home name, addre...
Guest over 1 year ago in Planning Center 2 Gathering interest

Relationships

I would like to see Child added to the dropdown when selecting Relationship
karen holte over 1 year ago in Passare API 0 Gathering interest