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Ability for Admins to Edit Any Non-Case Related Events

Only Super Admins can edit any non-case related events on the calendar. Currently users can only edit a non-case related event if it belongs to them. The owners of the FH said they should be able to edit any event on the calendar for their orgs. Could we get a permission on this topic?

It's actually in the KBA that anyone can edit non-case related events which is not accurate.

  • Erin Merriott
  • Oct 26 2020
  • Planned
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  • Erin Merriott commented
    11 Nov, 2021 05:40pm

    Had 2 additional requests for this ability this week.