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Status Planned
Workspace Case Management
Categories Case
Created by Erin Merriott
Created on Apr 19, 2022

Default Branch per Case Type

We need the ability to default a branch per case type.

Currently all branches show for all case types when creating cases. We have a large number of customers with a pet branch that should only be available for pet cases to reduce entry error. Same with those who have a dedicated trade branch which should be the default for trade cases.

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