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Roles & Permissions

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Separate the Whiteboards from the Organization role & permissions

Larger organizations may limit the permissions of their staff but still want them to be able to set up whiteboard rules. They need to be able to turn on Whiteboards but leave case IDs, CSTs, and the other "Cases" section unavailable
Madison Scott about 1 month ago in Case Management / Roles & Permissions 0 Planned

Super-Admin Role Addition

As a Super-Admin, I could not delete the event on a funeral home's calendar. I had to assign the permission to the Admin/FD role and then "View As" an Admin/FD and then I had the ability to delete the event. Is there a way to add this role to Supe...
Guest 5 months ago in Case Management / Roles & Permissions 0 Planned

Roles & Permissions for Checklist users

When using manual entry of who completed a checklist task, it shows all users in an org. Often this includes accounting users, integration partners, & FDLIC staff that is not working on checklists. Funeral Homes want a way to remove these user...
Madison Scott about 1 year ago in Case Management / Roles & Permissions 0 Planned

Create Permission for Promoting Rolodex Entries

Users would like the option to restrict/allow certain roles access to promote Rolodex entries. This should apply to Custom Entries (blue 'plus' icon > Save to Organization Rolodex' checkbox) and Main Rolodex (Admin > Rolodex > click into ...
Jessie Goggans over 4 years ago in Case Management / Roles & Permissions 1 Already exists

Pre-Need Permissions Read-Only/Edit Contract Dates

Allow users to be read only for pre-need cases but still have the access to change contract dates for pre-need cases/sign cases. Need to have the ability to limit the access to cases versus the permissions they have.
Guest over 1 year ago in Case Management / Roles & Permissions 0 Future consideration

Create Permissions for Creating Dashboards/Adding Dashboard Columns

Einan's at Sunset has a transfer team that currently only has permissions to the Decedent Tracking app. However, since they have a Passare log in, they can also access the full dashboard and add any columns that they want to see. This funeral home...
Guest over 2 years ago in Case Management / Roles & Permissions 0 Planned