Users would like improvements to the Global Search tool:
Prioritize search results by recently clicked, rather than number of clicks
funeral homes typically juggle a handful of cases at a time and are quickly closing these contracts out, then moving to other cases (as services are rendered). It's important for this list to be flexible and change with them.
i.e. my last 10 cases I've clicked into ("worked on") should be listed as my Recent Cases
Recent Cases should pull from all cases in app (recently clicked from Case Listing OR Global Search)
Search list should pull decedents only
We have an idea to offer 'decedents only' filter here, but it would benefit users to design this for decedents only by default.