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Status Future consideration
Workspace Case Management
Categories User Management
Created by Jill Materia
Created on Nov 21, 2022

Multiple Roles for Same User

It would minimize the number of roles we have to create if one user could be assigned more than one role. Example: we have a director who works in our admin department. We would want to assign FD roles as well as Admin. Currently we have to create one unique role - it would be easier to assign her BOTH roles.

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  • John Meyer
    Reply
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    Oct 9, 2023

    +1. Creating a custom role does not help because we utilize roles for @mentions and it would cause chaos.

  • Guest
    Reply
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    Dec 29, 2022

    We have a role in our organization settings that gives the person both of those sets of access permissions at once, and it's listed as Admin/FD. Not sure if this would help your situation. Good luck!