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Internal Notes
It would be useful to have the ability to track internal note history; ex. if the internal note was deleted, it would be great to be able to click "detailed history" and see when and who deleted that note. (like the detailed history on the goods a...
Created 29 Apr 06:17pm by Joanna Gore
Case Management / Notes
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4
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Ability to pin important Notes
As a user, it would be great to have the ability to pin important notes about a case somewhere on the page where it is easy to see. Users could also unpin the note once they don't need it anymore. This would help us highlight important information...
Created 3 Apr 03:23pm by Product Team
Case Management / Notes
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Allow Responses, Edits, and Deletes to Notes
It would be useful to be able to respond to, edit, and delete notes. If my assistant completes a task I tagged her in, it would be great if she could make note of it.
Created 10 Dec 01:42am by Guest
Case Management / Notes
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Planned