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Notes

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Sorting Notes by Ascending and Descending Dates

Given the new update (5/2 or 5/3 2023) where the Notes/Comments section was changed from viewing the most recent note at the bottom to now the newest note at the top; I think it would be useful to be able to sort notes by date and time in ascendin...
Guest about 1 month ago in Case Management / Notes 0 Gathering interest

Recognize URLs in web app Notes

It would be great if URLs could be recognized within a Note and opened in the user's default browser.
Guest about 1 month ago in Case Management / Notes 0 Gathering interest

Bring back note origins

I could be wrong, but I believe that before the May 3 notes update, when you viewed the notes page it would list all case notes but also where they originated from within the case, this was helpful because notes didn't require as much detail to be...
Guest 25 days ago in Case Management / Notes 0 Planned

Internal Notes

It would be useful to have the ability to track internal note history; ex. if the internal note was deleted, it would be great to be able to click "detailed history" and see when and who deleted that note. (like the detailed history on the goods a...
Joanna Gore about 3 years ago in Case Management / Notes 0 Planned

Ability to pin important Notes

As a user, it would be great to have the ability to pin important notes about a case somewhere on the page where it is easy to see. Users could also unpin the note once they don't need it anymore. This would help us highlight important information...
Product Team about 3 years ago in Case Management / Notes 1 Planned

Hide Internal Notes (Family View)

Users would like the option to control internal notes visibility when using Passare in the arrangement meeting. This is useful so that the FD can share his/her screen when arranging, but the internal notes will not be displayed. Ideally, this woul...
Jessie Goggans about 1 year ago in Case Management / Notes 0 Future consideration

Allow Responses, Edits, and Deletes to Notes

It would be useful to be able to respond to, edit, and delete notes. If my assistant completes a task I tagged her in, it would be great if she could make note of it.
Guest over 1 year ago in Case Management / Notes 0 Planned