Pinned ideas

PINNED Check for duplicate decedent names.

We continually have issues with multiple users started the same case. Data must be re-entered. I would be helpful to have the system check for duplicates when entering a decedent last name to avoid these types of issues. Even a "merge" record woul...

Case Management

Showing 557 of 733

63 VOTE

System Calendar improvements

How about different colors in the System Calendar, depending on the event or different color depending on the funeral home branch, like the common Outlook or Google calendar allows you to do. Helps them stand out better for company preferences. Ad...

Elizabeth Reed over 4 years ago in Case Management / Calendar 5 Planned

3 VOTE

Veteran Section for Family Members

Next to the demographic section on the vitals page could there be a section that would let you input Veteran Information for the spouse?

Adrain Valerio 3 months ago in Case Management / Family & Friends 0 Future consideration

4 VOTE

In Arrangement tab NOTHING SHOULD BE MANDATORY

you might not know all the info when starting the page. and its a real pain

Matt Murphy 4 months ago in Case Management / Appointments 0 Future consideration

2 VOTE

I thought it would be super helpful to have the ability to attach the proper form to the checklist item

Having the ability to upload the form to the checklist item would be super convenient and help us ensure that all documents are submitted and we can have someone in our office check for accuracy once they are uploaded to the checklist

Guest 2 months ago in Case Management / Checklist 0 Future consideration

2 VOTE

Branch Specific Standard Forms

Being able to select documents to show in the standard forms based on either organization or branch would allow greater organization for our firms that are in multiple cities/counties and need specific forms for each location.

Madison Hicks 2 months ago in Case Management / Documents 0 Planned

2 VOTE

Add or edit family email after Planning Center invite is sent via text

Sometimes, families do not provide their email address right away, but still want the planning center invite. Once we meet with them and they provide us their email, it cannot be added to their profile as it is grayed out. Why is this and can this...

Guest 2 months ago in Case Management 0 Planned

1 VOTE

Permissions to Mark/Unmark Important Notes

There was mention to support that funeral homes would find it helpful to be able to mark other staff member's notes as "unimportant" so that their notes section wouldn't be flooded with notes that had been completed.

Guest about 1 month ago in Case Management / Notifications 0 Gathering interest

5 VOTE

Alert Preferences for Checklist/Task Notifications

A funeral director brought up that they receive email notifications when anyone edits or completes a task in a checklist. He is the owner of the task but does not want to receive email notifications of this. There is no current setting that we are...

Jennifer Jenson 6 months ago in Case Management / Checklist 0 Future consideration

3 VOTE

Set file order when sending documents for e-signature.

Dear Passare Team, First off, I want to say that I absolutely LOVE Passare! I'm continually impressed by its depth and functionality, as well as the excellent support from your team. I’m truly grateful for this program and feel fortunate to work a...

Ilex Climenhaga 3 months ago in Case Management / Files 0 Future consideration

3 VOTE

Custom Fields on Family & Friends

Can there be an option to add a custom field on the Family & Friends page.

Guest 4 months ago in Case Management / Family & Friends 0 Future consideration

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