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PINNED Check for duplicate decedent names.
We continually have issues with multiple users started the same case. Data must be re-entered. I would be helpful to have the system check for duplicates when entering a decedent last name to avoid these types of issues. Even a "merge" record woul...

Case Management

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Add note to goods & services items

As a user, it would be nice to be able to add a note under any specific item of the goods & services contract that would be visible to the family. (i.e. discounted, adjusted, etc. for that specific item) Otherwise, we have to put in a discreti...
Tori Baker about 1 month ago in Case Management / Goods & Services 1 Gathering interest

Multiple Grouping Options for Survey Report

When running the survey report, the report can only be grouped by one option. Could there be a feature to group by multiple options, such as grouping by both Client Service Type and Branch. A Direct quote from Caldwell Parrish, "Is it possible to ...
Guest about 1 month ago in Case Management / System Report 0 Gathering interest

Tick box for deceased spouse of Friends and Family

When adding the spouse of a family member within that family member's entry, there is no option to indicate if that spouse is deceased.
Angela Anello about 1 month ago in Case Management / Family & Friends 0 Gathering interest

Rolodex column for License #

It would be helpful to be able to see a column under the "people" tab that shows license numbers.
Ryan Patterson about 2 months ago in Case Management / Rolodex 0 Gathering interest