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Planning Center

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Change wording on Obituary page when Locked

It is confusing that when the FH locks the obituary, the PC side says the obituary has been "approved". This is problematic because sometimes it is locked before the obituary is finished and the families can see that it is not done. When it is loc...
Madison Hicks 21 days ago in Planning Center 0 Planned

Please add fields for Canada (Parents Birth City,State or Province)

Canada firms have to collect this information but there is not a place in Planning Center for it currently. Can we please add: Parents Birth City, State or Province?
Julie Hofmann about 2 months ago in Planning Center 0 Planned

Under planning center, can pre need cases please have the preference questions listed too. For some reason, that tab is not listed for Pre-needs.

It makes no sense not to have the Preference Questions included for Pre-needs. It handcuffs the funeral homes that create their own preference questions.
Mike O about 2 months ago in Planning Center 0 Planned

Add Fields for Canada

In Canada they need 3 major things for any family they are serving; drivers license number (if no license they need an identification card number), Health Number, and Social Insurance Number. We have all but the Drivers/ID Number so they would lik...
Julie Hofmann 2 months ago in Planning Center 0 Planned

E-Signature - Required Fields

Sometimes it can be easy to overlook signature and initial fields during the signing process. The blue button in right hand corner will tell you that there is missing information when you hover over it, but it doesn't tell you exactly what. I thin...
Tarrence Price 11 months ago in Planning Center 2 Planned

E-Signatures - Case Files

Hello, I think that it would be useful for funeral directors if once a form was completed and signed for, they had the ability to add it to case files. Perhaps there can be a button to "add to case files" when you click the elipses or check the bo...
Tarrence Price 6 months ago in Planning Center 0 Planned

Notification of Approved Obit

We would like to be notified once the family has approved the Obit in case they don't call or email us to let us know.
Austin Flowers over 2 years ago in Planning Center 0 Planned

Ability to lock case files

It would be nice to have the ability to lock case files so that families cannot upload any more photos/documents once we have downloaded them and started working on the media for the funeral. They would have to contact us directly to make those ad...
Guest 4 months ago in Planning Center 0 Planned

Allow Preferences Questions to be different based on the Client Service Type of a case

For funeral homes that serve several types of families and have a wide range of case types, it would be good to be able to change the preference questions in the Planning Center based on the Client Service Type chosen in the case. This way, if the...
Julie Hofmann 11 months ago in Planning Center 0 Planned

Allow Planning Center (Messaging) to be availble for Pre-need Cases.

The Planning Center "Messages" section allow for families to keep all correspondence centrally-located (in the Planning Center), avoid separate, external emails for correspondence. Presently, Messages are not able to be exchanged in a Pre-need cas...
Erik Huehns 4 months ago in Planning Center 0 Planned