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PINNED Check for duplicate decedent names.
We continually have issues with multiple users started the same case. Data must be re-entered. I would be helpful to have the system check for duplicates when entering a decedent last name to avoid these types of issues. Even a "merge" record woul...
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Reference Case Details for Deceased Family/Friends

When entering a family member and checking the deceased box for that person, make it so you can pull in the date of death, place of burial, etc. from that family member's case entry. Example: The decedent is Jane Smith. We enter Jen Doe as her dec...
Guest 4 months ago in Case Management / Family & Friends 0 Future consideration

Adding filter options for Case Checklist Reporting in User Report

There is currently not a way to filter a daily checklist report by completed or not completed tasks, it pulls the entire checklist when funeral homes have asked to see just what has not been completed
Chloe Jonas 9 months ago in Case Management / Checklist 1 Future consideration

Prevent check from reducing bank balance until "check cleared" box is checked

Clark Funeral Home would like to have an option to say if a check has cleared the bank or not. This could be a check box or check status. Ideally the bank balance would not be reduced until this box is checked or status selected. This would allow ...
Guest about 1 year ago in Case Management / Check Writing 0 Future consideration

Bulk delete reports

How can we delete previously created reports from the lists? i can only imagine keeping them makes rendering the list slower, but i can only delete old reports one at a time?
Kurt Edenbach 5 months ago in Case Management / System Report 0 Future consideration

Set default page to open

As the bookkeeper, there are only two screens I look at for the most part. I'm either on Goods & Services or Payments. It would be so awesome if we could set a preferred page for Passare to open to on default. There are others who perform spec...
Lizz Gasbarro 5 months ago in Case Management / User Management 0 Future consideration

A place for FHs to enter credit card fee when recording the payment, not on the contract.

I understand based on a note on a previous idea that there are legal reasons to us having a credit card fee calculator, but it would be very helpful to our FHs if there was a way to record credit card fees in Passare for receipts and documentation...
Anna Andrews about 1 year ago in Case Management / Payments & Adjustments 0 Future consideration

Beta app: Ability to see a photo of the deceased

I would like to see a photo of the deceased on the 'Prep' page in the new app.
Guest over 1 year ago in Mobile 0 Future consideration

Beta app: Ability to access case files

I would like the ability to access case files from the new app.
Guest over 1 year ago in Mobile 0 Future consideration

Display Middle Name and Suffix

I have had a request from a funeral home to have the middle name and suffix displayed on the main dashboard page in the passare beta app, rather than thew first and last name. What might be helpful is having that as a toggle feature, so as to not ...
Guest 11 months ago in Mobile 0 Future consideration

Multiple Payment Receipts

Customers need the ability to use more than one payment receipt. Currently when a cash sale receipt is selected within a Cash Sale case, it will populate show the expense is for that particular case rather than the case reference. When the receipt...
Tarrence Price about 4 years ago in Case Management / Payments & Adjustments 1 Future consideration