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Planning Center

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Preneed Collaboration

When will preneed and imminent cases be able to offer collaboration with families. ?
Guest over 4 years ago in Planning Center 2 Shipped

It would be nice if we could customize the Collaboration Center to meet our Funeral Home needs.

It would be nice if we could customize the Collaboration Center to meet our Funeral Home needs. Specifically related to the Vital information that we are requesting. We don't need the extensive information such as parent info, where they were born...
Guest about 4 years ago in Planning Center 5 Shipped

Automatically lock the Case when Case is closed, so the family cannot make changes to an older Case.

We recently had a situation where a family member signed into the collaboration center to edit a new Case. However, they were on a case they had been invited to over two years ago and made alot of changes to it thinking it was for the new Case. Th...
Guest about 4 years ago in Planning Center 2 Shipped

FH needs notification when documents are uploaded

When the family uploads documents within the collaboration center, the FD needs to receive a notification. I see this working similarly to the CC alerts, once an hour instead of every time in case the family is uploading 25 pictures. As we are usi...
Guest about 4 years ago in Planning Center 0 Shipped

Download Multiple Photos/Files in Collaboration

Would like to be able to download multiple photos or files shared by the family from the Collaboration Center. When the family uploads 50+ photos for a video tribute, these all have to be downloaded one by one which is very tedious and time consum...
Guest almost 4 years ago in Planning Center 3 Shipped

Add identifiable funeral home name to Passare email address

Many families delete emails from Passare <[email protected]> because they think they are spam. I verbally explain to families the invitation will not say Thomas McAfee, and they always ask why not. After experiencing this issue multiple t...
Guest over 2 years ago in Planning Center 0 Shipped

Change the icons to thumbnails on the files and photos page

It would be helpful for the family if they could view what photos they had loaded in the planning center under files and photos. Currenlty it just shows the file type but a thumbnail of the image would be more helpful. See screenshot.
Julie Hofmann over 1 year ago in Planning Center 0 Shipped

Allow Payments Only Planning Center access for Cash Sale customers

Recently I had a cash sale customer who did everything over the phone and did not come into the office. When it came time to collect, I had to manually collect the CC info over the phone. It would have been nice to be able to provide an online lin...
Guest 11 months ago in Planning Center 0 Shipped

Allow multiple photos to be uploaded at one time

The ability to upload more than one photo at a time would be very helpful to families. Also, families have asked why they can't see/or preview the photos they've uploaded, making it difficult to know if they've already uploaded a specific photo. M...
Guest about 1 year ago in Planning Center 1 Shipped

Improved photo/document uploading in the Collaboration Center

User Story As a user, Specifications Uploading photos and documents from collaboration center. Will there be an easier process vs. having to upload each photo/document individually?
Guest over 4 years ago in Planning Center 2 Shipped