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PINNED Check for duplicate decedent names.
We continually have issues with multiple users started the same case. Data must be re-entered. I would be helpful to have the system check for duplicates when entering a decedent last name to avoid these types of issues. Even a "merge" record woul...

Case Management

Showing 622 of 814

Add a field to assign a user to the new prep due dates

Could we please add a field to assign a user to the new prep due dates. This would help with scheduling and whiteboards for multiple funeral homes. Use case; Bob is doing the prep for ID view, Joni is doing the hair and make-up, but then Suzie is ...
Julie Hofmann about 1 month ago in Case Management / Care Center 0 Gathering interest

Add comments on notes to notes output in reporting

Currently if you pull notes in a report, the notes do not include comments made on the note. Could we add the comments and who made them with the dates on all notes columns in user reporting?
Julie Hofmann about 1 month ago in Case Management / Notes 0 Planned

Add note to goods & services items

As a user, it would be nice to be able to add a note under any specific item of the goods & services contract that would be visible to the family. (i.e. discounted, adjusted, etc. for that specific item) Otherwise, we have to put in a discreti...
Tori Baker about 1 month ago in Case Management / Goods & Services 1 Gathering interest

Multiple Grouping Options for Survey Report

When running the survey report, the report can only be grouped by one option. Could there be a feature to group by multiple options, such as grouping by both Client Service Type and Branch. A Direct quote from Caldwell Parrish, "Is it possible to ...
Guest about 1 month ago in Case Management / System Report 0 Gathering interest

Dark Mode/Version of Passare

Jeremey Heath with Heath Funeral Home has asked if we were able to have a 'dark mode' of Passare. He has mentioned on several occasions that he struggles to see/navigate his webpage.. even after he has adjusted his brightness and monitor settings.
Chloe Jonas over 1 year ago in Case Management / System 2 Future consideration

Tick box for deceased spouse of Friends and Family

When adding the spouse of a family member within that family member's entry, there is no option to indicate if that spouse is deceased.
Angela Anello about 1 month ago in Case Management / Family & Friends 0 Gathering interest

Sort the Permit Number Column on the Dashboard

Connelly McKinley needs the ability to sort the permit number column on the dashboard by ascending or descending order. They use this to see what the next cremation number needs to be. This sort would be similar to case id or date of death sorting.
Julie Hofmann about 1 month ago in Case Management / Reports & Dashboards 0 Planned

Add city, state next to rolodex entries in dropdowns for venues

There are often multiple rolodex entries for places with the same name (there are 6 DIFFERENT St. Mary's Churches in the areas surrounding Cleveland) when scheduling a service and choosing a venue, it would be nice to see the city, state in the dr...
Madison Hicks 5 months ago in Case Management / Data Entry 0 Planned

Autosave when you change pages

It would be nice if you could transfer pages without having to save, an auto save when you shift maybe.
Product Team over 5 years ago in Case Management / Data Entry 4 Future consideration

Add "Domestic Partner" as a Relationship

Please add "Domestic Partner" as a relationship when entering a family and friend. This is not the same as Common Law or Common Law Spouse. This idea is already planned, please add Domestic Partner as well.
Guest 8 months ago in Case Management / Family & Friends 0 Planned