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Manually insert a Checklist

From what I can tell, the only way to get a checklist to show up is for it to happen automatically, based on certain criteria. That works great, but if something changes in that criteria, there's no way to manually insert a pre-populated checklist....or if someone accidentally deletes a checklist that was automatically inserted, there's no way to get it back.

Can you consider adding the ability to manually insert a checklist into a case?

  • Guest
  • Jan 6 2022
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