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PINNED Check for duplicate decedent names.
We continually have issues with multiple users started the same case. Data must be re-entered. I would be helpful to have the system check for duplicates when entering a decedent last name to avoid these types of issues. Even a "merge" record woul...

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Custom Fields: Add type to include Family and Friends

On many of the edit dialog screens (e.g., Family member edit), for the lower fields, like Phone and Email, the dialog box does not auto-adjust for the phone's on-screen keyboard. Therefore, the cursor is hidden under the keyboard and you can't see...
Guest over 1 year ago in Mobile 0 Planned

Sending Planning Center invite in Mobile Beta is impossible unless BOTH email and phone are entered

In the web app, if you want to invite a family member to the PC, you can do so with either a mobile number or an email. You do not have to have both. In the mobile app, however, both are required. Please fix this so that the PC invite can be sent ...
Guest almost 2 years ago in Mobile 0 Planned

Dashboard Downloads to CSV

It would be really nice if when downloading from a dashboard view, Passare would maintain the original sort order of the dashboard view that is being downloaded. Instead you have to remember how you had the dashboard set up and re-sort the CSV file.
Elizabeth Reed over 3 years ago in Case Management / Reports & Dashboards 0 Planned

Add Case Identifier as as filter criteria on the Dashboard

Please consider adding Case Identifier to the filter criteria for the Dashboard. Maybe with a start and an end option.
Guest almost 2 years ago in Case Management / Reports & Dashboards 0 Planned

Case ID not accurate in app UI

On the new mobile app beta when you open a case to view the details, in the "Properties" block, the Case ID is not the actual Case ID, but rather some string of numbers. The correct Case ID DOES appear at the top with the name and also in the main...
Guest almost 2 years ago in Mobile 0 Planned

Additional column/field needed on Inventory Management & Add Inventory page

I have a few customers who have requested an additional column for retail price on the Inventory Management page. They would also like an additional field on the Add Inventory page that shows the retail price. They stated they have several items w...
Erin Merriott over 3 years ago in Case Management / Inventory 1 Planned

allow multiple selections for military branches

We have several people in our area that have served in multiple branches but only 1 can be selected.
Guest over 3 years ago in Case Management 0 Planned

Ability to search family names, billing and case info by mobile app

Having family info as well as billing available on the mobile app would be helpful.
Guest almost 2 years ago in Mobile 0 Planned

Add License Number for Nurses in the Rolodex

In the state of Wisconsin, the Nurse license number is required on the Death Certificate.
Julie Hofmann almost 2 years ago in Case Management / Rolodex 0 Planned

Merchandise reports

There are some reports that I would find really useful that don't exist--or at least I don't think they exist. Basically, I want to know what our most popular caskets have been over the last 2 years. But all I can get is a list of ALL of the merch...
Holly Stammis almost 2 years ago in Case Management / User Report 0 Planned