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PINNED Check for duplicate decedent names.
We continually have issues with multiple users started the same case. Data must be re-entered. I would be helpful to have the system check for duplicates when entering a decedent last name to avoid these types of issues. Even a "merge" record woul...
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Expanding Copy Pre-Need Contract, At-Need Drop Down

Some items cannot be fully viewed when utilizing the Copy Pre-Need Contract and selecting items for the At-Need Contract. Can we have a way to expand the dropdown in order to see what the full line item?
Guest about 1 year ago in Case Management / Goods & Services 0 Planned

Death certificate tracking

it would be nice if there was an easier way of tracking status of a death certificate. I understand you could use checklist, but if there was a dashboard where you can see all your current cases and a specific dash board status. For example, in yo...
Matt Murphy about 1 year ago in Case Management / Checklist 0 Future consideration

Checking for Informant Duplicates

Having the option to check for informant duplicates to ensure that the informant is not getting sent info twice from billing, etc.
Guest about 1 year ago in Case Management / Case 1 Future consideration

Add a generic "insurance info" tab

Please create a screen for data entry specifically pertinent to insurance policies. It would be very helpful to be able to have everything in one place so at a glance, you could see who holds the policy, the policy number, death benefit, a checkbo...
Guest about 1 year ago in Case Management / Data Entry 0 Planned

Removal From State disposition option

Please create a "removal from state" disposition option.
Guest about 1 year ago in Case Management / Data Entry 0 Future consideration

Global Forms Organization

While this pertains to the build process, I think it has benefits beyond that. Essentially, I think that each global forms needs to have it's own folder/section to help navigate through, rather than having to type out the form name, title, etc. So...
Guest about 1 year ago in Passare API 0 Gathering interest

Payment screen- Payor address Tab stops are out of order

Not a huge problem, but for those of us who are keyboard people and prefer to not use the mouse to activate a field..... When adding a payment, and adding the address details for the payor, the tab stops for the address are not in the correct orde...
Guest about 1 year ago in Case Management / Payments & Adjustments 0 Planned

Add Closed Captioning/Subtitles Option to Planning Center Default Video

It may be rare, but in the situation where a family member is deaf, they'd certainly benefit from being able to read the subtitles. Additionally, it may help family members read the detail as they're hearing them, and it would give anyone the capa...
Guest about 1 year ago in Planning Center 0 Gathering interest

last name

Would like it if the cases are sorted by last name instead of first. Thank you.
Guest about 1 year ago in Case Management / Data Entry 0 Already exists

ESignature Files

PLEASE add the Esignature Files to the case file listing on the lower right side. Having to go in and look to see if there are any Esignature files is a PAIN.
Guest about 1 year ago in Case Management / Files 0 Future consideration