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PINNED Check for duplicate decedent names.
We continually have issues with multiple users started the same case. Data must be re-entered. I would be helpful to have the system check for duplicates when entering a decedent last name to avoid these types of issues. Even a "merge" record woul...

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A REAL Digital whiteboard

It would be nice if Passare could automatically make a digital whiteboard.(Dashboard is not a whiteboard) Where the funeral home can decide what information is important on the board. Branch, decedents name, are there military honors, time and dat...
Matt Murphy over 3 years ago in Passare API 0 Planned

Death certificate tracking

it would be nice if there was an easier way of tracking status of a death certificate. I understand you could use checklist, but if there was a dashboard where you can see all your current cases and a specific dash board status. For example, in yo...
Matt Murphy almost 2 years ago in Case Management / Checklist 0 Future consideration

Add a generic "insurance info" tab

Please create a screen for data entry specifically pertinent to insurance policies. It would be very helpful to be able to have everything in one place so at a glance, you could see who holds the policy, the policy number, death benefit, a checkbo...
Guest almost 2 years ago in Case Management / Data Entry 0 Planned

Removal From State disposition option

Please create a "removal from state" disposition option.
Guest almost 2 years ago in Case Management / Data Entry 0 Future consideration

Global Forms Organization

While this pertains to the build process, I think it has benefits beyond that. Essentially, I think that each global forms needs to have it's own folder/section to help navigate through, rather than having to type out the form name, title, etc. So...
Guest almost 2 years ago in Passare API 0 Not being considered

Payment screen- Payor address Tab stops are out of order

Not a huge problem, but for those of us who are keyboard people and prefer to not use the mouse to activate a field..... When adding a payment, and adding the address details for the payor, the tab stops for the address are not in the correct orde...
Guest almost 2 years ago in Case Management / Payments & Adjustments 0 Planned

Owner Info Columns for Pet Case Reporting

Could we have "Owner" info columns available for reporting on Pet Cases? Currently the only options in User Reports are Pet Business and Primary Purchaser.
Erin Merriott over 3 years ago in Case Management / User Report 1 Planned

Add the closed caption feature for support videos

This will help those who need the closed caption feature to understand the platform.
Guest almost 4 years ago in Planning Center 0 Planned

last name

Would like it if the cases are sorted by last name instead of first. Thank you.
Guest almost 2 years ago in Case Management / Data Entry 0 Already exists

Adding Disp. of Cremated Remains (Mailing of Cremated Remains)

On the Arrangement Page under Disposition, having an option to have a Disp. of Cremated Remains, one of the drop downs be Mailing of Cremated Remains.
Guest almost 2 years ago in Case Management / Case 1 Future consideration