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PINNED Check for duplicate decedent names.
We continually have issues with multiple users started the same case. Data must be re-entered. I would be helpful to have the system check for duplicates when entering a decedent last name to avoid these types of issues. Even a "merge" record woul...

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middle name on Family & Friends Page being added to the top section

On the Family & Friends page currently you have to click on the additional information to add the middle name of the family member. It would be much more convenient to be able to add the middle name right there when adding the family member fi...
Chloe Jonas about 1 year ago in Case Management / Family & Friends 1 Planned

Pet Case - Remains Returned To dropdown include the Pet Business

Watson-Thomas Funeral Home does the majority of their pet business with Vet offices and are almost always returning the remains to the "pet business" from the rolodex. In the dropdown, the current options are just the owner or "other family member...
Chloe Jonas about 2 months ago in Case Management / Data Entry 0 Planned

Allow the Itemized Funeral Invoice to be viewable in App.

Many times families will call or follow-up with a clarification after a funeral service to inquire or clarify about an amount or title of fee listed, and if the Itemized Funeral Invoice/Statment of Goods and Services could be available in the mobi...
Erik Huehns 5 months ago in Mobile 0 Planned

Scheduled Date Column on Completed Tab in Imports

The Completed tab of the Support > Imports page needs to display a "Scheduled date" column that includes the date and time, just like what is currently displayed on the In Progress tab. This is necessary to see as the current "Date submitted" c...
Kaylan Johnson about 2 months ago in Passare API 0 Planned

Pop-Up Alert For Changing Items When a Price List Import is Scheduled

Since an item can now be manually updated while a scheduled price list import is pending and the import will overwrite the item, all users should receive a pop-up alert when trying to manually update an item (similar to the one about Saving withou...
Kaylan Johnson about 2 months ago in Passare API 0 Planned

Branch Specific Standard Forms

Being able to select documents to show in the standard forms based on either organization or branch would allow greater organization for our firms that are in multiple cities/counties and need specific forms for each location.
Madison Hicks 3 months ago in Case Management / Documents 0 Planned

Make Files and Photos Availble in Mobile App

Our funeral home staff is relatively newer to Passare (within) the last couple of months, but we did have a previous funeral home management software provider, prior. In the mobile app, you're able to view some statistical details and have message...
Erik Huehns 5 months ago in Mobile 0 Planned

Vitals - Marital Status - If "Widowed" selected and spouse name is entered, make the spouse Deceased

In the new Vitals page, when you select a marital status of anything other than single or never married, the spouse fields appear, which is great. However, to improve this, if the marital status chosen was "Widowed", the spouse entered, should als...
Guest over 1 year ago in Case Management / Family & Friends 0 Planned

Add Delivered To Locations on Merchandise Page of Care Center

Connelly McKinley said their vaults are always delivered directly to the cemetery not to the funeral homes. They need to be able to add new locations to the Delivered To on the merchandise page of the care center. Currently you can only pick from ...
Julie Hofmann about 2 months ago in Case Management / Care Center 0 Planned

Account codes and dates displayed on the Goods & Services screen

Account codes would be very helpful, particularily for cash advances since Vertin Company purchase accounts must off-set the sales account. Very helpful with cash advance accruals. Date are also very helpful so that we can see, at a very quick gla...
Londa Darwin about 5 years ago in Case Management / Goods & Services 3 Planned