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PINNED Check for duplicate decedent names.
We continually have issues with multiple users started the same case. Data must be re-entered. I would be helpful to have the system check for duplicates when entering a decedent last name to avoid these types of issues. Even a "merge" record woul...
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Scheduling Price List Changes - Cost

Need the ability to be able to schedule cost updates in the price list just like we are currently able to schedule changes for the retail price.
Kelsey Swearingen over 3 years ago in Case Management / Price List 0 Planned

Custom Video per Case Type and per Branch

Einan's at Sunset needs to be able to upload another custom video that is only on PreNeed case types in a specific branch. Currently you can only upload a custom video to AtNeed cases. The cutom video selections would need to be by Branch and by C...
Julie Hofmann over 1 year ago in Planning Center 0 Future consideration

Bring back note origins

I could be wrong, but I believe that before the May 3 notes update, when you viewed the notes page it would list all case notes but also where they originated from within the case, this was helpful because notes didn't require as much detail to be...
Guest over 1 year ago in Case Management / Notes 0 Planned

Link related cases

We've been using Passare long enough now that we are often burying spouses, siblings, children, etc. of cases already in Passare. A staff member mentioned today that it would be really nice if there were a way to link that case number to the "fami...
Holly Stammis over 1 year ago in Case Management / Family & Friends 0 Future consideration

More functions on app

As we are a mobile society, it would be nice to have the Passare App have all the functions available. Our directors are on the go constantly and not at their desks to log in online. It would be nice if they can log into the app and review their f...
Guest over 3 years ago in Mobile 0 Planned

Add Case Types Selection to System Reports to Include in Report Results

Users need to be able to include other case types, such as Trade Cases, when pulling System Reports. Example: "Survey Client Service Type" - currently this report only pulls At-Need cases but Trade Cases also are able to specify a Client Service T...
Kaylan Johnson over 3 years ago in Passare API 0 Planned

Add @ symbol to be default key on the keyboard for Notes and Comments

We already do this on the login page, we should also do it for Notes and Comments.
Josh McQueen over 1 year ago in Mobile 0 Planned

Recognize URLs within Mobile notes

It would be great if URLs could be recognized within a Note and opened in the user's default browser.
Guest over 1 year ago in Mobile 0 Planned

Exclude Deleted Cases Financials from Accounting Exports

Currently when running an accounting export, you can export financials from a case that has been deleted. In the sense of things if a case is deleted you would no longer need those financials therefore it can cause some confusion if the financial ...
Sierra Chaffin over 3 years ago in Case Management / Export/Import 0 Planned

Expanding Copy Pre-Need Contract, At-Need Drop Down

Some items cannot be fully viewed when utilizing the Copy Pre-Need Contract and selecting items for the At-Need Contract. Can we have a way to expand the dropdown in order to see what the full line item?
Guest almost 2 years ago in Case Management / Goods & Services 0 Planned