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PINNED Check for duplicate decedent names.
We continually have issues with multiple users started the same case. Data must be re-entered. I would be helpful to have the system check for duplicates when entering a decedent last name to avoid these types of issues. Even a "merge" record woul...
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Improved photo/document uploading in the Collaboration Center

User Story As a user, Specifications Uploading photos and documents from collaboration center. Will there be an easier process vs. having to upload each photo/document individually?
Guest over 4 years ago in Planning Center 2 Shipped

Add Nurse Practitioner in Provider Types

Joann Brittingham at Short Funeral Home in Delmar, DE has asked if there was an option to include Nurse Practitioner in the list of Provider Types when adding a Rolodex entry from within the case. She gave the example that they have a lot of Nurse...
Product Team over 4 years ago in Case Management / Rolodex 1 Shipped

Add 'Service Date' Columns to Family & Friends User Reports

IDEA SUMMARY I would like to create Family & Friends User Reports that include the 'Service Date - First' column, along with all other service dates available in the other report types. FUNCTIONAL SPECIFICATIONS For 'Family & Friends' User...
Matthew Morian over 4 years ago in Case Management / User Report 0 Shipped

Add 'Contract Date' Column in Case Listing Widget

USER STORY From the Dashboard's Case Listing widget, I'd like to be able to see what the case's contract date is, without going into the case. FUNCTIONAL SPECIFICATIONS On the On the Case Listing Widget Settings, add a new column titled 'Contract ...
Daniell Jara over 4 years ago in Case Management / Reports & Dashboards 0 Shipped

Add 'Copy From' Button on Vital Stats Page for Decedent Address

Kelly from Yates Funeral Home would like this idea, I have heard this idea from several others as well. First Call- they have to reenter caller info which is usually next of kin. want an address copy button for the vital statistics and family and ...
Guest over 4 years ago in Case Management 0 Shipped

Create permission for editing case identifiers

I do not want everyone on my staff to be able to edit a case number.
Guest over 4 years ago in Case Management / Roles & Permissions 0 Shipped

Dashboard Widget for Check Lists

Within the Dashboards page, I would like to be able to see a Check Lists widget. This will allow me to view the progress of certain tasks for all cases at a quick-glance, without having to run reports or check individual cases) (tab per check list...
Guest over 4 years ago in Case Management / Checklist 0 Shipped

When the decedent's marital status is widowed, automatically mark spouse as deceased

When entering the spouse on the Vital Statistics page there is no radio button to mark the spouse as deceased. The funeral home assumes when they mark the decedent as widowed, their spouse would come over as deceased to the Family & Friends pa...
Kelsey Swearingen over 4 years ago in Case Management / Family & Friends 0 Shipped

Column Title is Wrapping on F&F Page

User Story On the F&F page, the column title "Relationship to Decedent" is wrapping when there are several role badges. We should correct the wrapping and also consider changing the title to "Relationship" since it's probably a given that it i...
Josh McQueen over 4 years ago in Case Management 0 Shipped

Improve Search Results

A lot of our funeral directors have brought up concerns about the search engine. The name needs to be spelled perfectly correct in order for the search engine to pull it up. It would be nice if it allowed for some user error.
Guest over 4 years ago in Case Management 0 Shipped