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Care Center

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Error for Duplicate Cremation ID #

In order to prevent a duplicate cremation ID token from being input or used, Passare should return an error when entering a previously used (duplicate) Cremation ID. This would prevent an operator from mistakenly re-using an old ID or the wrong ID...
Jonathan Holloway about 2 months ago in Case Management / Care Center 0 Future consideration

Add ability for pending preparation due date

We need to add the ability to have a pending preparation due, similar to events where they can enter the preparation due event with the branch but leave the date blank until they know when it needs to happen. This should still appear in the All Pr...
Julie Hofmann about 2 months ago in Case Management / Care Center 0 Future consideration

Upload Fingerprints

It would really be great to have a place to upload fingerprints…. I use the 2nd photo spot when I can but often use it for an actual second photo. -Jewell Shivery
Guest over 3 years ago in Case Management / Care Center 0 Future consideration

Different Preparation Options in Care Center

It would be very helpful for us as a funeral home to have a place in the Care Center section to select something beyond "Permission to Embalm." Right now we use the Custom Fields to include Sanitary Care, ID by Photo, and ID Prep, etc. However, it...
Toria Tomlinson 3 months ago in Case Management / Care Center 0 Future consideration

Under Funeral Options, add button 'If Cremated Remains' present for service; not just 'Body'

This would help communicate to staff if Urn is present. Not all families want them present
Mike O 7 months ago in Case Management / Care Center 0 Future consideration

Tagging Hairdresser

It would be helpful to tag the hairdresser in the appearance section of the care center. This would send our hairdresser a notification so she knows what was discussed.
Guest over 1 year ago in Case Management / Care Center 0 Future consideration

Care Center Merchandise does not show the full name

On the Merchandise page, the items added (caskets, urns, vaults, memorial merch) from the g&s page are in a greyed-out box that does not allow you to see the full name. Even when hovering the full name of the item will not appear.
Chloe Jonas about 1 year ago in Case Management / Care Center 0 Planned

Height Format

For the height field, the field is only accepting inches, could we have the option to have the format be able to be input as 5'10"
Guest 10 months ago in Case Management / Care Center 0 Planned

Add DNA Sample Obtained "yes/no" radio button

Connelly McKinley in Cananda would like us to add DNA Sample Obtained "yes/no" radio button to the care center near "Fingerprints Obtained".
Julie Hofmann 11 months ago in Case Management / Care Center 0 Future consideration

Preparation Due Date and Cremation Date fields from Care Center visible on the Funeral Options Page

Jayme with Brussard's has requested that the prep due by and cremation scheduled date fields be listed/visible on the Funeral Options page to make scheduling events easier for the team.
Chloe Jonas 11 months ago in Case Management / Care Center 0 Future consideration