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On the top banner of a case it would be helpful to have the age of the decedent in the format of years, months and days instead of just years.

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Michael Steele 10 days ago in Case Management / Profile 0 Gathering interest

Notification for unpaid accounts

It would be helpful if managers, accounting personnel and even directors could be alerted if the At-Need account is not paid in full before the due date.
Guest 26 days ago in Case Management / Notifications 0 Gathering interest

Notification for new self-started and at-need cases

I would like to have a link for families to self-start cases from our website, but I'm hesitant because of the likelyhood that we will miss it. It wouldn't be something that happens often enough that checking it would part of our everyday routine....
Holly Stammis 4 months ago in Case Management / Notifications 0 Planned

A way to respond to messages and notifications

We use the Organization Messages and Reminders and Notifications more and more to communicate. I could see us potentially moving away from Slack and text messaging for communicating our "outside of cases" conversations and memos. But the reasons w...
Holly Stammis about 1 year ago in Case Management / Notifications 1 Future consideration

Automatically send notifications to secondary arranger

Currently if you have a Secondary Arranger defined, they don't receive any notifications for anything, unless tagged. Can you please consider including the Secondary arranger for notifications, namely PC notiications?
Guest 7 months ago in Case Management / Notifications 0 Future consideration

Background or font color for notifications

Unless I'm sitting at a PC and have my window full size, (so basically, when I'm using my phone, tablet, or have a split screen on my PC), the background of the note notifications is a light gray, and the font is white. So it's unreadable. Which m...
Holly Stammis 9 months ago in Case Management / Notifications 0 Planned

Use sender's user name instead up just address

When I get a reminder or notice from a co-worker, their name appears as their email address, not their names. Not everyone's email address is related to the name they are known by, which can be confusing. When I send a reminder or message, I use t...
Holly Stammis about 1 year ago in Case Management / Notifications 0 Planned

Allow Users to Specify Notifications by Branch/Instance and Choose Specific Email

Would be great for customers that have multiple instances (Funeral Home & Crematory) that have different emails to have the user have one login, but then specifiy the email which they receive notifications by branch/instance. This way they get...
Sierra Chaffin almost 2 years ago in Case Management / Notifications 1 Future consideration