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PINNED Check for duplicate decedent names.
We continually have issues with multiple users started the same case. Data must be re-entered. I would be helpful to have the system check for duplicates when entering a decedent last name to avoid these types of issues. Even a "merge" record woul...
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Add city, state next to rolodex entries in dropdowns for venues

There are often multiple rolodex entries for places with the same name (there are 6 DIFFERENT St. Mary's Churches in the areas surrounding Cleveland) when scheduling a service and choosing a venue, it would be nice to see the city, state in the dr...
Madison Hicks 4 months ago in Case Management / Data Entry 0 Planned

System Calendar improvements

How about different colors in the System Calendar, depending on the event or different color depending on the funeral home branch, like the common Outlook or Google calendar allows you to do. Helps them stand out better for company preferences. Ad...
Elizabeth Reed almost 5 years ago in Case Management / Calendar 5 Planned

Make the second factor security token persistent on a browser

Because we deal with personal information and social security numbers a 2nd factor login is very important. However, that token should not expire every time I restart my browser. Make an option for passare to "remember this browser" like every oth...
Jim Golub 30 days ago in Case Management / Security 0 Gathering interest

Tracking on Desktop Program

It would be very beneficial for us to have tracking on the desktop version, since we don't always have our phones available, particularly when families are picking up urns at our front office.
Guest 6 months ago in Case Management / Data Entry 2 Future consideration

Reply to @ Notifications

Receiving @ notifications on a cell phone is convenient, but it would be nice to be able to respond directly to the cell number of the sender. I'm not sure if this is possible, but our directors keep asking....thanks!
Jill Materia about 1 month ago in Mobile 0 Gathering interest

Different Preparation Options in Care Center

It would be very helpful for us as a funeral home to have a place in the Care Center section to select something beyond "Permission to Embalm." Right now we use the Custom Fields to include Sanitary Care, ID by Photo, and ID Prep, etc. However, it...
Toria Tomlinson about 1 month ago in Case Management / Care Center 0 Gathering interest

Add Social Security Field for Spouse if not Informant or Primary Purchaser

Currently only Friends and Family marked as Primary Purchaser, CoPurchaser, or Informant will have the option to enter their social security number. Sometimes, the Spouse is none of those roles but we still need to add their social for certain for...
Julie Hofmann 3 months ago in Case Management / Family & Friends 0 Planned

Dark Mode/Version of Passare

Jeremey Heath with Heath Funeral Home has asked if we were able to have a 'dark mode' of Passare. He has mentioned on several occasions that he struggles to see/navigate his webpage.. even after he has adjusted his brightness and monitor settings.
Chloe Jonas over 1 year ago in Case Management / System 2 Future consideration

Add "Domestic Partner" as a Relationship

Please add "Domestic Partner" as a relationship when entering a family and friend. This is not the same as Common Law or Common Law Spouse. This idea is already planned, please add Domestic Partner as well.
Guest 7 months ago in Case Management / Family & Friends 0 Planned

Bank Reconciliation Feature

Since there is a checkwritting feature available, it would be extremly helpful if there was also a bank reconciliation feature with reports showing what checks/transactions cleared the bank and which are still outstanding.
Londa Darwin over 2 years ago in Passare API 2 Future consideration