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PINNED Check for duplicate decedent names.
We continually have issues with multiple users started the same case. Data must be re-entered. I would be helpful to have the system check for duplicates when entering a decedent last name to avoid these types of issues. Even a "merge" record woul...

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Claimcheck Dashboard Configuration

On the ClaimCheck Dashboard, there is currently not a way to configure the columns by adding or taking any away. For example, you can filter for Funeral Director on the case, but you do not have the ability to see a column with the Funeral Directo...
Guest 2 days ago in Case Management / Reports & Dashboards 0 New

Custom Fields on AI Obituary

Piasecki Funeral Home pointed out that they any of the information that they input on their custom fields was not pulling over onto the AI Obituary. This would be helpful for custom fields that list high school grad yr, high school name, etc.
Guest 1 day ago in Case Management / Obituary 0 New

Additional Injection/Drainage Method

On the Embalming page in the Care Center on the Injection Method, Piasecki Funeral Home noted that there in addition to Continuous and Alternate there is an Intermittent method as well. And on the Drainage Method there is additionally an Alternate...
Guest 2 days ago in Case Management / Care Center 0 New

Care Center: Embalming

On the Care Center>Embalming page in Passare on the Injection section there are 3 fields for injections. Piasecki Funeral Home noted that there have been some instances where there may be more injections needed. Having 5 injection fields could ...
Guest 2 days ago in Case Management / Care Center 0 New

I was wondering, is there a way, that when you click the search button, it automatically put the curser in the search bar? Right now, you have to click the search icon, the click again in the search window.

This will speed up the search process, when you click the search icon, it should go ahead and place your curser in the search window.
Guest 9 days ago in Passare API 0 New

E-Signature - Required Fields

Sometimes it can be easy to overlook signature and initial fields during the signing process. The blue button in right hand corner will tell you that there is missing information when you hover over it, but it doesn't tell you exactly what. I thin...
Tarrence Price 16 days ago in Planning Center 1 Gathering interest

Please add Spouse Middle Name field to Vitals Page

Please add Spouse Middle Name field to Vitals Page, this is needed for many death certificates and was requested by McDougal Funeral Home in Utah.
Julie Hofmann 10 days ago in Case Management / Data Entry 0 New

Receipt of Email Receipt

When we email receipt if there could be note that details if a receipt has already been emailed.
Guest 10 days ago in Case Management / Goods & Services 0 New

E-signature text wrapping

A text box needs to have the ability to wrap to the next line. Right now I can type in a long text and it extends out of the box and can't be read easily. Does not look professional. We need the ability to have multiple lines of text in a text box.
Guest 10 days ago in Planning Center 0 New

add an appointment to calendar

on the mobile app add an arrangement ...appointment to the calendar while I am out of the office.
Angela Gard 10 days ago in Mobile 0 New