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PINNED Check for duplicate decedent names.
We continually have issues with multiple users started the same case. Data must be re-entered. I would be helpful to have the system check for duplicates when entering a decedent last name to avoid these types of issues. Even a "merge" record woul...
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Date Requested in Check Icon Details

Customer would like to see the date/time the check was requested in the check icon on the Goods & Services page.
Erin Merriott over 3 years ago in Case Management / Check Writing 1 New

Ability to Filter Checks User Report by Account Code

Needing the ability to filter any checks user report by account codes. Also needing column options available in normal user reports for checks user reports.
Erin Merriott over 3 years ago in Case Management / Reports & Dashboards 1 New

alerts

It would be great if we would be alerted if a change had been made to a case.
Guest over 3 years ago in Planning Center 1 Already exists

Move cases from one location to another

Currently if a preneed case is listed under a branch we are unable to move it to another branch where the family will actually be served. This means that all of the pertinent information has to be double entered (which is a huge waste of time sinc...
Guest over 3 years ago in Case Management / Admin 0 Already exists

Care Center-Cremation Tracking

User Story Kelsey, We are in desperate need of changing how we track urns after cremation. I have been looking at the cremation tracking section on Passare, but feel it needs to be revamped before we can jump over to it. The following requests wil...
Guest over 3 years ago in Case Management / Care Center 0 New

Add Case Identifier to Cash Sale contract template for ease of reference

A while ago, yall began adding Case Numbers to At need contracts can you do the same on Cash Sale? It would help tremendously as we reference payments to our contract numbers thanks! Veronica
Guest over 3 years ago in Case Management / Case Identifier 1 Already exists

Remove the zipcode 55083 for Stillwater MN, it is no longer a zip and there are no residence there.

When I looked it up here is what I found and it says zero residents and we have never used this zipcode since I have been here almost 8 years. I think it is safe to delete it. https://www.zip-codes.com/zip-code/55083/zip-code-55083.asp Thanks Jason
Julie Hofmann over 3 years ago in Case Management / Data Entry 0 Not being considered

Help me

No description provided
Guest over 3 years ago in Mobile 0 Not being considered

Include current balance when using the batch payment feature

The batch payment process is excellent and saves time when there are a lot of payments to enter, it can be very helpful to not type in and click into each seprate case, HOWEVER, it somewhat defeats the purpose, because I find myself searching each...
Guest over 3 years ago in Passare API 0 Gathering interest

Case Number Editing should be done by one person

The average database user SHOULD NOT be able to override the case# or account# unless they know how serious account or case#s are to a firm. We've utilized this in a previous database where the Admin is the only one allowed to edit Case #s, move t...
Elizabeth Reed over 3 years ago in Case Management / Case Identifier 0 Already exists